Post-sales · For implementation & onboarding teams

Implementations that scale.

Turn signed deals into live customers sooner, with better margins and the same headcount.

  • No restarted kickoffs
  • Validation built in

Trusted by leading software companies

DocusignFreshworksEmburseECI Software SolutionsVividly
Contract signed 01 02 03

01 Start where sales left off

No context lost at handoff.

Carry requirements, decisions, configurations, and customer context directly from the sales process into implementation.

Sales

Closed won

Northwind

  • Discovery call 42 min
  • Demo notes 3 docs
  • POC results Passed
RequirementsDecisionsScopeCustomer context

Implementation

Northwind onboarding plan

  • Requirements
  • Decisions
  • Scope
  • Customer context

02 Get every customer live faster

Turn requirements into a working product.

Baton configures workflows, permissions, and settings, migrates customer data, and runs UAT. Then it builds training around how each customer works.

Requirements
Configured & migrated
UAT passed
Trained & live

03 Build knowledge that compounds

Every go-live makes the next one better.

Baton captures runbooks, configurations, and best practices in your knowledge base as you deliver. Each implementation is faster and more consistent than the last.

Implementation history

Faster and better every time

  • Implementation #10 Minutes
  • Implementation #9 1 hour
  • Implementation #8 3 hours
  • Implementation #7 1 day
  • Implementation #6 4 days
  • Implementation #5 1 week
“Baton has become an important part of our implementation strategy. It helps us accelerate customer onboarding even more, reduce manual implementation work, and deliver value to customers more quickly.”
VividlyVilma D.Director, Implementation & Solution Architecture
Delivery capacity, same headcount
3x
Less manual configuration work
Up to90%
Faster go-lives
Up to75%